In this blog post, Melanie reflects on 20 years of experience in strategy, sharing key lessons learned and insights gained throughout her career. From the importance of clarity and emotional intelligence to embracing flexibility and taking risks, she discusses what she would do differently if she could return and offers valuable takeaways for anyone looking to refine their strategic approach.

In the high-stakes world of executive leadership, decision-making is akin to walking a tightrope.

These metrics provide the insights necessary to drive success and innovation; leveraging them will foster continuous improvement.

By focusing on strategic thinking, demonstrating your skills, and embracing executive coaching, you can enhance your leadership capabilities

The ability to make informed decisions is a critical determinant of leadership success.

Strategy is the backbone of any organisation and is crucial for driving success.

Retreats can be one of the only opportunities for executives to get together in person and connect more constructively.

A positive customer experience should exceed customer expectations, leaving them feeling valued and satisfied.

A regular 7-minute strategy meeting can be a powerful tool for aligning your team for success.

As a business founder, I understand the importance of a clear roadmap to success.

As a business leader, I understand the importance of strategy meetings. They can be the key to unlocking new ideas...

Understanding the customer churn rate is crucial for measuring customer experience as a business owner.

As a business owner or executive, you know the importance of strategy in achieving success.

By responding to customers at every step and identifying them at every touchpoint, you can offer more valuable and relevant experiences.